Terms of Service

Lowest Price Guaranteed

We will beat the lowest advertised price. Email or call Toll Free at 1 (800) 876-0743 for best prices.

Payment

Payment methods for these products are found on our Ordering and Payment page.

Shipping

Our shipments are processed using several methods, depending on the size of the order and the expected turnaround time.

Order Status

Email or call Toll Free at 1 (800) 876-0743 to check the status or your order.

Return Policy

No merchandise will be accepted without prior authorization. Claims must be made within THIRTY DAYS from the date received. Cash returns might be performed only if the claim is placed before 7 business days of the purchase date; after this period, and before the thirty days period mentioned before, the item can be exchanged for another one. After this period, the service is subject to the manufacturer's warranty policy. We will not pay return freight unless there was a fault on our part. There is a 20% restocking fee.

Loss or Damage Due to Shipping

If we have shipped your order and the product is damaged Mag-Stripe will process the damage claim with the carrier.

1. Damage claims must be filed upon receipt of goods to expedite a claim settlement. Email or call Mag-Stripe Toll Free at 1 (800) 876-0743 immediately if you have shipping damage.

2. Mag-Stripe needs to know the following about each damage package:

a) The tracking number.
b) The date that you received the package.
c) The carrier that delivered the damaged package.

3. All the original packing material must be kept for inspection by the shipper.

Please repack the damaged items in the original box and position as they were when you received it.